Web based surveys using the Common Measurements Tool (CMT) questions.

Federal - Provincial - Municipal
Citizen-Centered Service - Client Satisfaction Assessments

Knowledge4You offers:

• Low cost, high quality single survey and multiple survey programs for Web/Internet based citizen and client satisfaction assessment programs using core and non-core CMT questions.
• The ability to add non-CMT, organization-specific questions.
• Respondents the ability to choose to reply in either French or English.
• Channel specific questions and the ability to survey multiple channels within a single survey.
• Surveys that are accessed through a link in your web site or that target specific people through e-mail that includes a link to the survey questions.
• Customised survey Logo, Introduction and Thank You messages.
• Standard reporting plus an optional web-based Business Intelligence approach to results analysis that allows longitudinal and other types of analysis of your feedback results.
• Optional transfer of your results to the ICCS Benchmarking database.

For more detailed information about the CMT survey services provided by Knowledge4You, please go to our CMT services description page by clicking here.

For CMT survey pricing information, please contact us by e-mail (sales@knowledge4you.com), or phone (905-942-9924 X255 or 1-866-844-4344 X255).

For more general information about survey services from Knowledge4You, please click here.

To see our Frequently Asked Questions section, please click here.